Lv9 treats the protection of your personal data as its highest priority. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have over it.
How secure is your data at lv9 — a quick overview
All your data is protected with 256-bit SSL encryption. Bank-grade security technology is in place.
Your personal data is never sold to third parties and is never shared for marketing purposes.
You can request to view, correct, or delete your information at any time.
All data is stored in secure, controlled data centers with regular backups and security audits in place.
Lv9 fully complies with international data protection standards and all applicable regulations.
No marketing messages are sent without your permission. You can unsubscribe at any time.
This Privacy Policy applies to both the lv9.live website and the mobile application. By using the platform, you are consenting to this policy.
Lv9 ("we", "us") is committed to protecting the privacy of users in Bangladesh and worldwide. This Privacy Policy explains what information we collect when you use the lv9.live website and our mobile application, how that information is used, and how you can control it.
By accessing, using, or registering an account on the lv9 platform, you are considered to have read and accepted this Privacy Policy. If you do not agree with this policy, please do not use our platform.
"Personal data" as used in this policy refers to any information that can be used to identify you, directly or indirectly.
Lv9 only collects data that is necessary. We never request information we do not need, and sensitive data is never collected without your consent.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communications & Security |
| Financial Information | Payment method details, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, browser, and device information | Security & Service Improvement |
| Gaming Information | Game history, bet amount, session duration | Responsible Gaming Monitoring |
Lv9 uses collected data solely for specified purposes. We never misuse data and maintain full transparency in every use case.
Your data is used solely for the purposes stated above. Separate consent is obtained for any marketing communications.
Lv9 never sells your personal data to third parties. In certain limited circumstances, restricted data may be shared — always with your interests protected.
lv9 never shares or sells your data to third parties for marketing purposes.
Lv9 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
You can control most cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.
Lv9 retains your data only for as long as necessary — no longer. Data is kept while your account is active. After account closure, certain information may be retained for a defined period due to legal obligations.
Once the designated retention period expires, your data will be securely deleted or anonymized.
Lv9 uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.
In the event of a data breach, we will notify affected users as quickly as possible in accordance with our legal obligations.
Lv9 believes you should have full control over your own data. We provide you with the following rights:
You can request to see what data we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You can export your data in a standard, portable format.
In certain cases, you can request that the processing of your data be restricted.
You can opt out of marketing communications at any time.
To exercise these rights, contact our support team. We will respond to your request within 30 days.
Lv9 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If you believe a minor is using lv9, please notify our support team.
Lv9 may update this Privacy Policy from time to time. For significant changes, we will send a notice to your registered email and post an announcement on the platform.
Privacy contact: [email protected] (information only, not clickable)
Quick answers to the most frequently asked questions
More questions?
Our FAQ Page View or contact Bangla Support.
Your privacy is protected at lv9. Register with confidence and enjoy the best gaming experience in Bangladesh.