Lv9 — Terms and Conditions

Lv9 is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") apply to the use of the lv9.live website and its associated mobile application.

These Terms constitute a legal agreement between you ("User") and lv9. By accessing the site or creating an account, you are deemed to have accepted this agreement.

Lv9 reserves the right to amend these Terms at any time. Continued use of the platform following any changes constitutes your acceptance of the updated Terms.

• These Terms are governed by the English version; in the event of any translation, the English version shall prevail.
• In the event of any dispute, the applicable law and jurisdiction will be determined by lv9's licensing authority.

To register an account on lv9, you must meet all of the following requirements. Accounts that do not comply may be rejected or cancelled if the violation is discovered later.

• Age Restriction: Applicants must be 18 years of age or older.
• One account only: Only one account is allowed per person, household, or device.
• Accurate Information: The name, address, and contact details provided at registration must be accurate and complete.
• KYC Verification: Identity verification (KYC) is mandatory before any withdrawal. A copy of your national ID or passport may be required.
• Password Security: You are responsible for the security of your account. Do not share your password with any third party.

If false information is used during registration, lv9 may close the account and forfeit any remaining balance at any time.

Lv9 accepts a variety of payment methods for deposits, including mobile banking, bank transfer, and e-wallets. Minimum and maximum deposit limits vary by payment method.

• Minimum deposit: BDT 200 (may vary by method).
• Deposits are generally instant — if a transaction fails, contact support within 24 hours.
• Only deposits made from a payment method registered in your own name are accepted.
• Deposits made from a third-party account will be cancelled and the funds returned.

KYC verification must be completed before you can withdraw winnings from lv9. Withdrawal requests from unverified accounts will not be approved.

• Minimum withdrawal: BDT 500.
• Maximum daily withdrawal: Limits apply — see the Payments page for details.
• Withdrawal requests are typically processed within 3–15 minutes.
• Large withdrawal amounts may require additional verification.
• Withdrawals will only be made via the same payment method used for the original deposit.

To withdraw earnings from a bonus, you must first complete the wagering requirement for that bonus.

Lv9 offers a range of bonuses and promotions — including a Welcome Bonus, Daily Cashback, Free Spins, and Reload Bonuses. Each bonus carries its own terms that must be followed.

• Wagering requirements: Most bonuses come with a wagering multiplier (e.g., 30x). Withdrawals will not be processed until this requirement is met.
• Bonus Validity: Each bonus must be used within a specific time limit.
• Game restrictions: Some bonuses are only valid for use on specific games.
• One bonus at a time: Multiple bonuses cannot be active at the same time.
• Lv9 reserves the right to modify or cancel any bonus offer.

All games on lv9 are powered by certified RNG (Random Number Generator) technology. Every game outcome is entirely random and impartial — no individual or system can influence it.

• In the event of a disconnection during a game, the result recorded on lv9's servers will be considered final.
• Each game has its own rules — you should read them before you play.
• Lv9 reserves the right to void any payout resulting from abnormal winnings caused by a technical error.
• Play cannot continue once your account balance runs out; there is no option to play on credit.

The following activities are strictly prohibited on lv9. Any involvement in these will result in permanent account termination and, where applicable, legal action.

• Opening or operating multiple accounts.
• Registering with false information to obtain a bonus.
• Money laundering or any form of illegal financial transactions.
• Any attempt at hacking, software exploits, or any form of technical manipulation.
• Unauthorized collaboration with or cheating against other players.
• Misconduct or harassment toward lv9 staff.

You can close your lv9 account at any time — simply contact our support team. Please withdraw any available balance before closing your account.

• Lv9 reserves the right to temporarily or permanently suspend any account for any reason.
• In some cases, the balance of an account closed for a terms violation may be forfeited.
• Your valid balance will be returned if your account is closed voluntarily.
• Requesting self-exclusion will lock your account for a specified period.

Lv9 is deeply committed to responsible gaming. We want every player to enjoy gaming — without going overboard.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum bet amount.
• Cooling-off: You can take a break from gaming for a set period of time.
• Self-Exclusion: You can lock your account for an extended period of time.
• Reality Check: You will receive reminders about your playtime at regular intervals.

If you need help, please contact our Responsible Gaming Page View it or contact the support team.

Protecting your personal information is a top priority for us. lv9 follows the highest security standards when collecting, storing, and using your data.

• Your information is used solely for service delivery and legal compliance purposes.
• Your information is never sold to third parties for marketing purposes.
• All data is secured with SSL encryption.

For more details, visit our Privacy Policy Read.

Lv9 is an entertainment platform. lv9 bears no financial responsibility for any gains or losses arising from gaming.

• Lv9 is not liable for any losses caused by technical issues, server downtime, or internet connectivity problems.
• Any gambling beyond permitted limits is entirely the user's own responsibility.
• Lv9's total liability shall never exceed the amount of your most recent deposit.

Lv9 reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

• Continued use of the platform after any update will be considered acceptance of the revised Terms.
• If you have any questions about the terms, please contact our support team.
• You can find the date of the most recent update at the top of this page.

Contact: [email protected] (text only — not clickable)